SHIPPING/RETURN POLICY

Privacy Policy

LAST UPDATED: May 02, 2023

(We reserve the right to update or modify this policy at any time. We will notify you of any changes by posting the updated policy on our website or services after changes have been made constitutes acceptance of the updated policy.)

Introduction:

At Regeneration Online Boutique, we are committed to protecting the privacy of our customers. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from our online boutique.

If you do not agree to this privacy policy, please do not use our Services.

ONLINE ORDERING IS SECURE

We value our customers and want to make shopping online comfortable and safe. We take precautions to safeguard our customers financial information. Your credit card information is protected while in transit using the industry standard Secure Sockets Layer (SSL) encryption*. Moreover, your credit card information is encrypted when it is stored on our network, protecting it from theft or internal compromise. Furthermore, for added safety, if our customer service team suspects anything to be improper with your order and/or your credit card, they will contact you and get voice authorization from you.

OUR PRINCIPLES

Regeneration Online Boutique has designed this policy to be consistent with the following principles:

Privacy policies should be human readable and easy to understand & to find.
Data collection, storage, and processing should be simplified as much as possible to enhance security, ensure consistency, and make the practice easy for users to understand.
Data practices should meet the reasonable expectations of users.

COLLECTION OF PERSONAL INFORMATION:

We collect personal information such as your name, email address, phone number, date of birth, and shipping address when you create an account on our website or make a purchase from our online boutique. We may also collect information about your browsing behavior and device information, such as IP address and browser type, through the use of cookies and other tracking technologies.

USE OF PERSONAL INFORMATION:

We use your personal information to process and fulfill your orders, communicate with you about your orders and our products, and provide you with a personalized shopping experience. We may also use your information for marketing purposes, such as sending you promotional emails and newsletters. You may opt-out of receiving these communications at any time by clicking the unsubscribe button/link in the email.

PROTECTION OF PERSONAL INFORMATION:

We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. We use secure servers and encryption to protect your sensitive information during transmission, and we limit access to your information to authorized personnel only. We also do not sell or share your personal information with third parties, except as necessary to process your orders or comply with legal requirements.

THIRD-PARTY SERVICES:

We may use third-party services, such as payment processors and shipping providers, to process your orders. These providers may collect and use your personal information in order to fulfill their services. We recommend reviewing the privacy policies of the providers to understand how they collect and use your information.

If you have any questions or concerns about our privacy policy, please contact us at support@regenerationonlineboutique.com.

Shipping/Return Policy

Return Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refund Policy

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping Policy

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.